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Serena Holmes, REALTOR

Updated 2026-10-09 · 14,457 reviewed · 200 listed · Scored from 24 Google reviews · How we rank ›

5.0(24) 84 composite score See reviews on Google ✓ Google-verified
Luxury Home SpecialistsNew Construction & Pre-ConstructionResidential Home SalesInvestment Property AgentsRental & Leasing Agents
Serena Holmes, REALTOR
Location
North York
Services
Luxury Home Specialists, New Construction & Pre-Construction, Residential Home Sales
Reviews
24
Ranking
#125 in Luxury Home Specialists
Best for
People wanting a responsive agent with investor-minded market advice

Business data from Google Business Profile, checked 2026-10-09. Facts from the business's own website were fetched 2026-10-09.

What do customers say?

Reviewers describe Serena Holmes as responsive, organized, and easy to reach. Many say she keeps clients informed from start to finish and answers questions quickly. The 24 Google reviews average 5 stars, with 96% at five stars.

Clients often mention her market knowledge, including investor-minded advice and newsletters on the condo market. Several reviewers say she stays calm and patient during stressful sales and purchases. Some also praise her negotiation and her work with other professionals in a deal.

Praised for
  • responsive to calls and questions
  • explains market conditions clearly
  • attention to detail
  • calm, patient manner
  • keeps clients informed through the process
responsiveprofessionalknowledgeablepatientgreat-communicationmarket-expertisestrong-negotiator
Best for: People wanting a responsive agent with investor-minded market advice

What stands out?

  • Quick to respond to questions
  • Shares market knowledge and newsletters
  • Investor perspective on property
  • Keeps all parties informed

Worth knowing

  • Reviewers mention a newsletter on the condo market
  • Business states it serves Toronto, Durham Region, Pickering, Waterloo, Clarington, and Oshawa
  • Website lists REALTOR certification
  • Website lists investment property consultation and home valuation

How it compares

  • Rated 5 against a 4.94 average across the 198 luxury home specialists businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 98
Review volume 61
Review recency 81
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
1
3
0
2
0
1
0

Frequently asked questions

Which areas does Serena Holmes serve?
The business states it serves Toronto, Durham Region, Pickering, Waterloo, Clarington, and Oshawa.
Does Serena Holmes handle investment property?
The website lists investment property consultation. Reviewers mention her investor perspective.

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Avenue Group Realty Inc., Brokerage
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Reviewers describe a team that stays patient and responsive through sales, purchases and rentals. Many say agents explain each step in plain terms and answer questions fast. Several mention feeling supported rather than pushed toward a decision. Sellers often mention staging, cleaning, minor renovations and weekend open houses handled by the team. Named agents, including Jacky Man, Raymond Tam, Eugene Ho, Le Hang Trieu and Phung Dang, come up often. Reviews also cover pre-construction closings and a commercial space search for a clinic.

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Last updated 2026-10-09